Payment Policy

Currency

CandaCare prices and payments are displayed in Canadian dollars (CAD), unless otherwise indicated at checkout.

Payment methods

Available payment methods are those shown in the Shopify checkout. Availability may vary by device, payment provider or customer location.

Security

Payments are processed through Shopify and authorised payment providers. CandaCare does not store your full payment-card number.

Authorisation and declined payments

An order is confirmed only after payment authorisation. Your financial institution may decline or hold a transaction. We may also carry out reasonable checks to help prevent fraud.

Taxes and charges

Applicable taxes and charges are shown at checkout. Please review the final total before confirming your order.

Refunds

Approved refunds are issued to the original payment method in accordance with our Return and Refund Policy.

Company details

CR ENTERPRISE LIMITED
Unit 2A, 17/F, Glenealy Tower
No. 1 Glenealy, Central
Hong Kong

Email: info@candacare.com